FAQS

I offer a comprehensive range of services across four main categories: Web Development (brochure sites, audits, packages), Consultation (A.I., Web, and Google Workspace expertise), Automation (business process workflows), and Creative Media (2D/3D animation, graphic design, interactive applications). Each service is designed to solve specific business challenges and deliver measurable ROI.

I'm a developer with deep technical knowledge and precision engineering expertise. I've worked on projects ranging from small brochure sites to complex automation workflows and creative media production. My experience spans web development, business process automation, data visualization, and digital marketing. You can view my detailed experience and portfolio on the Experience page.

Yes! I work with startups, small businesses, agencies, and established companies. Each engagement is tailored to your specific needs, budget, and goals. Whether you need a quick consultation or a comprehensive multi-service package, I can help.

Absolutely. The services listed are my core offerings, but I'm open to custom projects. If you have a specific need that doesn't fit neatly into a category, reach out and let's discuss. I may be able to create a custom package or refer you to someone in my network.

Browse the Services page to find what fits your needs. Click on any service to see detailed information, pricing, timeline, and ROI projections. Use the ROI Calculator to understand the potential value. When ready, click 'Book This Service' to schedule through Amelia, or contact me directly if you have questions first.

Timelines vary by service. Consultations are flexible and can be scheduled as needed. Web development projects typically take 2-4 weeks. Automation workflows range from 1-3 weeks. Creative media projects vary from 3-5 days for animation to 1-2 weeks for complex interactive media. Each service detail page shows the expected timeline.

After you purchase, you'll receive a welcome email with your account credentials and a link to set up your password. You'll then have access to the Customer Panel where you can view project details, schedule appointments, and track progress. For most projects, we'll schedule a kickoff call within 24-48 hours to discuss your goals and gather requirements.

Communication happens through multiple channels: scheduled video calls for strategy and updates, email for detailed information and deliverables, and the Customer Panel for project tracking. I'll keep you updated on progress and notify you of any milestones or decisions needed from you.

Most projects follow this flow: 

(1) Discovery/Kickoff - understand your goals and requirements, 
(2) Strategy & Planning - outline approach and timeline, 
(3) Development/Creation - build the deliverables, 
(4) Review & Feedback - you review and provide feedback, 
(5) Revisions - I refine based on your input, 
(6) Launch/Delivery - final handoff and training if needed.

You can reschedule through the Customer Panel with at least 24 hours notice. If you need to reschedule with less notice, contact me directly and I'll do my best to accommodate. Recurring consultations can be adjusted as needed.

Yes. For most projects (especially web development, automation, and data tools), I provide training on how to use and maintain what we've built. This can be done via video call, screen sharing, or documentation depending on the complexity and your preference.

I accept all major payment methods through Stripe, including credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay. Stripe handles all payment processing securely.

Yes. For larger projects, I offer flexible payment options: pay in full upfront for a small discount, or split payments (50% upfront, 50% at project completion). Custom payment arrangements may be available for enterprise projects—contact me to discuss.

Yes. Paying the full amount upfront typically saves you 5-10% compared to payment plan pricing. The exact discount is shown during checkout.

You can absolutely add services or expand scope. Additional work will be quoted separately and added to your project. Contact me to discuss what you'd like to add, and I'll provide a quote and timeline.

Yes. If you purchase multiple services or a package (like the Web Package), you'll receive bundled pricing that's better than purchasing services individually. Check the Services page for package options.

No. The price you see is the price you pay. This includes all work, revisions (within scope), and delivery. Stripe may charge a small payment processing fee depending on your payment method, but this is transparent at checkout.

You'll receive an invoice immediately after purchase. For payment plan arrangements, you'll receive the first invoice at purchase and the second invoice when the final payment is due.

The brochure site includes: professional design, mobile responsiveness, up to 5 pages, contact form, basic SEO optimization, and hosting setup. Multiple add-ons are available including e-commerce, blog setup, advanced SEO, and more. See the service details for the full list.

The Site Audit includes a comprehensive analysis of: performance (speed, optimization), SEO (keywords, structure, metadata), security (SSL, vulnerabilities), accessibility (WCAG compliance), user experience (navigation, design), and technical health. You'll receive a detailed report with actionable recommendations ranked by priority.

A.I. Consultation ($150/hr) focuses on artificial intelligence strategy, tool selection, workflow integration, and implementation planning. Web Consultation ($125/hr) covers web strategy, technology selection, platform decisions, and digital marketing. Both are hourly and flexible—book as many hours as you need.

I work with modern automation platforms including Zapier, Make (formerly Integromat), Google Workspace, and custom solutions using Google Apps Script. The tool selection depends on your specific needs and integrations.

Charts & Reports includes: data audit and strategy, dashboard design, LookerStudio/Tableau setup, automated report creation, AI-powered insights (using Google Gemini), and email/PDF report automation. The starting price includes one comprehensive dashboard and one automated report.

Absolutely. 2D animations are perfect for social media content, explainer videos, and brand storytelling. The starting price is $800 for a 30-second animation, with custom quotes for longer or more complex projects.

Absolutely. 2D animations are perfect for social media content, explainer videos, and brand storytelling. The starting price is $800 for a 30-second animation, with custom quotes for longer or more complex projects.

2D animation is flat, stylized animation great for explainers and social content ($800 starting). 3D animation is dimensional and photorealistic, perfect for product demos and architectural visualizations ($1,500 starting). 3D typically takes longer but creates more immersive experiences.

You'll receive a link in your welcome email. Simply click the link, log in with your credentials, and you'll have access to your project dashboard, appointment calendar, and deliverables.

On the Customer Panel login page, click 'Forgot Password' and enter your email. You'll receive a reset link within a few minutes. Click the link and create a new password.

I build modern, fast websites using React, Tailwind CSS, and other current best practices. Sites are optimized for performance, SEO, and user experience. I can also work with WordPress, custom PHP, or other technologies based on your needs.

Yes. All websites I build are fully mobile-responsive and tested across devices. Mobile optimization is essential for user experience and SEO, and it's included in all web development services.

For the Web Package, I include domain registration and hosting setup. For standalone brochure sites, I can help you set up hosting or recommend providers. Hosting costs are separate from service fees and vary based on your needs.

I provide support for 30 days after delivery at no additional cost. For issues beyond that, I offer ongoing support packages. Contact me through the Customer Panel or email, and I'll help troubleshoot.

Yes. I can integrate with most popular tools including CRM systems, email platforms, analytics tools, payment processors, and more. Discuss your specific integrations during the kickoff call.

Use the Contact page on this website, reach out through the Customer Panel, or email me directly. I aim to respond to all inquiries within 24 hours during business days.

Most services include 2-3 rounds of revisions within the original scope. This means feedback and adjustments to the deliverables we discussed. Additional revisions beyond the included rounds are available at $75/hour.

A revision is adjusting existing work (e.g., 'change the button color' or 'rewrite this section'). A scope change is adding new features or work not in the original agreement (e.g., 'add a new page' or 'integrate a new tool'). Scope changes are quoted separately.

Absolutely. I can add features or expand the project. Additional work is quoted separately based on complexity and time required. For websites, common add-ons include e-commerce, blog setup, advanced integrations, and more.

Revision requests should be submitted within 14 days of delivery. After that, additional changes are considered new projects and quoted separately.

Major redesigns or significant changes after delivery are typically handled as new projects with separate quotes. However, I'm happy to discuss options and may be able to create a custom package for ongoing work.

Your data is treated with utmost confidentiality. All project files, customer information, and communications are stored securely using industry-standard encryption. Data is never shared with third parties without your explicit consent.

Yes. I comply with GDPR, CCPA, and other relevant privacy regulations. Your personal data is processed only for the purposes of delivering services. You have the right to access, modify, or delete your data at any time.

Project files are stored securely in the cloud using encrypted storage services. You have access to all deliverables through the Customer Panel. Upon project completion, you own all deliverables and can download them anytime.

Yes. I'm happy to sign a Non-Disclosure Agreement for sensitive projects. Contact me to discuss the terms.

Your data remains accessible to you indefinitely. You can download all deliverables and project files from the Customer Panel. I retain backups for 90 days after project completion, then securely delete them.

I only use projects as portfolio examples with explicit written permission. You can opt out at any time. If you allow me to feature your project, I'll anonymize sensitive information.

Refunds are available within 7 days of purchase if work hasn't begun. After work has started, refunds are prorated based on work completed. If you're unsatisfied with the work, contact me and we'll work toward a solution.

Yes. If you need to cancel after work has begun, you'll be charged for work completed to date plus any non-refundable expenses. Contact me to discuss cancellation and we'll settle the final amount.

I'm committed to your satisfaction. If you're unhappy with the deliverables, let me know immediately. We'll discuss your concerns and work toward a solution, which may include revisions, adjustments, or in rare cases, a partial refund.

For consultations, please provide at least 24 hours notice to cancel. Cancellations with less notice may be charged. Rescheduling is always free with adequate notice.

I take scheduled meetings seriously. If I miss a meeting due to an emergency, I'll contact you immediately to reschedule. You'll receive a credit or discount on your project as an apology.

I can integrate with most popular CRM systems including HubSpot, Salesforce, Pipedrive, and others. I can also work with custom databases and APIs. Discuss your specific CRM during the consultation.

Yes. I can integrate with email platforms like Mailchimp, ConvertKit, ActiveCampaign, and others. This allows automated email capture, list management, and campaign tracking.

Yes. I can build and customize WordPress sites, install plugins, set up themes, and create custom functionality. I also work with modern alternatives like React, Next.js, and other frameworks.

Absolutely. I set up Google Analytics 4, conversion tracking, event tracking, and custom dashboards for all web projects. This helps you understand user behavior and measure ROI.

Yes. I can build e-commerce solutions using Shopify, WooCommerce, custom solutions, or integrate payment processing (Stripe, PayPal) into existing websites.

Yes. I specialize in business process automation using tools like Zapier, Make, Google Workspace, and custom scripts. Common automations include data entry, email workflows, report generation, and more.

I can work with virtually any REST or GraphQL API. Common integrations include payment processors, social media platforms, data services, and custom APIs. Discuss your specific needs during consultation.

Yes. Visit the Experience page to see my background, skills, and past projects. I'm also happy to discuss specific case studies during a consultation. Some client work is confidential, but I can share relevant examples.

My clients have achieved results ranging from 150%+ increase in leads, 40%+ improvement in website performance, significant time savings through automation, and enhanced brand presence through creative media. Results vary by service and business. Check the ROI Calculator on each service page for typical projections.

Yes. I'm proud of the relationships I've built with clients. Testimonials and case studies are available on the Experience page. I'm also happy to provide references upon request.

I have extensive experience in web development, automation, and creative media. My background spans multiple years of professional work across diverse industries and project types. See the Experience page for detailed background.

Simplicity is our core philosophy. Websites without databases are easier to maintain, more secure, faster, and less prone to breaking. Most small businesses don't need the complexity of a full application with backend servers and databases. By keeping things simple, your site stays reliable and you don't need ongoing technical maintenance. This approach has proven to be more sustainable for our clients long-term.

Benefits include: 
(1) Simplicity - easier to understand and use,
(2) Security - fewer attack vectors and no database vulnerabilities,
(3) Performance - faster load times and better user experience,
(4) Reliability - less can break,
(5) Maintenance-free - no server updates or database management needed,
(6) Cost-effective - lower hosting costs and no ongoing maintenance fees,
(7) Longevity - your site won't become obsolete or abandoned.

A lot! No-database sites can include: contact forms, image galleries, testimonials, service listings, pricing tables, FAQs, blogs, animations, interactive elements, and more. The key is that content is managed through simple, user-friendly interfaces rather than complex database queries. If you need dynamic features, we can integrate with external services (like Stripe for payments, Forminator for forms, or Google Sheets for data).

Yes! We build sites with easy-to-use content management systems or simple file structures that you (or any team member) can update. You don't need technical skills to make changes. If you prefer, I can handle updates for you as part of ongoing support.

Great question. If your business grows and you need more complex features (like user accounts, e-commerce, or real-time data), we can migrate to a more advanced solution. However, most businesses find that a well-designed no-database site scales beautifully with their growth. We'll discuss your long-term vision during the consultation.

Absolutely not. Many successful companies use simple, database-free websites. What matters is design quality, user experience, and performance—not technical complexity. In fact, simpler sites often look more professional because they're cleaner, faster, and more reliable. Complexity doesn't equal quality.

We use smart integrations to handle forms without a database. Contact forms can email you directly or integrate with services like Google Sheets, Forminator Pro, or email automation tools. This keeps your site simple while still capturing customer inquiries and data.

Minimal. No-database sites are incredibly stable. You won't need to worry about database backups, server updates, or plugin conflicts. Occasionally you may want to update content or add new features, but the site itself won't require technical maintenance. This is one of the biggest advantages for busy business owners.